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Press Start Ltd Blog

Press Start Ltd has been serving the East Anglia area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Which Storage is Better for Your Needs?

Tip of the Week: Which Storage is Better for Your Needs?

Keeping your company’s data safe is extremely important no matter where it is stored. Making the decision to store data in the cloud or in an in-house server is just one consideration you need to make. Today, we will compare these two options to help you select the one is right for your business.

Cloud Storage
There are many advantages to using the cloud for backup and storage. Firstly, the platform is cost-effective because not only are you likely paying for only the space and services that you need, you also don’t have the extra utility and maintenance costs that onsite hardware tends to come with.

Another benefit is the scalability that you can get in the cloud. You can always get just the amount of space and computing services that you need, which is not something that you can expect in the case of an in-house computing platform. By being able to increase and decrease space as needed, all you’ll need to do is notify your service provider and they will increase or decrease your storage space accordingly.

With cloud-based storage, you also typically improve on your accessibility. Any data stored in a cloud-based storage facility can be accessed through most internet-connected devices that run an internet browser (or through an app). Just log into your account and gain access to all the information you need when you need it.

Depending on your business needs, some of the few disadvantages cloud storage brings may not even impact your decision. The big one is speed. If you have a lot of data to store and your internet connection is less than stellar, backing up or transferring data to the cloud provider could take a while.

Local Storage
Speed is the one main advantage of storing your data locally, but there are some others. Businesses that rely on in-house computing infrastructures have more options than those that use cloud-hosted solutions, especially since you can just unhook the drive and the data is protected.

By having complete control over the management and design of your in-house computing infrastructure, you can create some pretty useful setups that will save your business money. Not only can you set up multiple virtual machines on one server, you can have full-scale redundancy to protect all of the information on your systems.

Some downsides include the upfront expense of purchasing all the major hardware and software systems needed. Scalability is more difficult and most damning, if your data is saved, backed up and protected in one place, if that one place gets hit with any issues, your data could be inaccessible, or worse yet, destroyed altogether.

While you have to make decisions for your business, depending on Press Start Ltd to help you make the right ones is advisable. Call us today on 01638 603204 and one of our professional IT experts will help you design and implement a storage plan to meet your business’ needs.

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Ransomware Presents Big Risks

Ransomware Presents Big Risks

The business world has been presented a lot of threats recently and perhaps one of the most notable is ransomware. The reason it has become so notorious is because it’s incredibly difficult to remove from a system and the way that it spreads is constantly changing and adapting to further its influence. How can your business prepare against such a volatile threat? It all starts by remaining mindful of how ransomware spreads.

First, we want to offer a little primer of ransomware in the business environment. Ransomware essentially encrypts files found on your organisation’s network, locking them down so that they can’t be accessed or used by your company. With this in mind, it’s no surprise that ransomware is commonly used to cripple businesses and scare them into acting against their best interest. If the user doesn’t pay the ransom demanded of them, they could potentially lose all of their data for good. However, what the hacker doesn’t tell you is that there is no guarantee that they will give you the encryption key, even if you pay them the ransom.

You’re forced to make a difficult decision; pay up and further fund future ransomware campaigns, or hope for the best by working with cybersecurity professionals to remove the ransomware from your devices. Neither are particularly charming options, especially since nothing can be guaranteed to work.

Ransomware mostly spreads through the use of spam and phishing attacks. Since spam messages can be dispatched to countless targets easily enough, it’s simple to ensnare several users or organisations at once. As ransomware grew in popularity and efficiency, however, it began being distributed in much more dangerous ways. Phishing attacks that are much more targeted than your average spam attack allow hackers to fool even the most cautious user. In particular, these attacks are made toward businesses, who tend to value data much more than the average user, simply because there’s a lot more at stake.

If you don’t know what to look for, phishing attacks can be quite difficult to identify, and they hold the potential to cause catastrophic consequences for your organisation. Therefore, your staff should be able to identify and respond to ransomware while mitigating the threat. The potential of ransomware in the future is untold and holds many dangers. Hackers have begun to find new ways to take advantage of and distribute ransomware. Ransomware can be purchased on the black market and it’s much more accessible to even small-fry hackers. How will your business be able to protect itself from these threats?

The first step toward securing your business is being wary of how to prevent ransomware from rooting itself in your business infrastructure in the first place. Never trust suspicious messages in your inbox and always double check who the sender is whenever possible. Ransomware likes to spread through attachments, like supposed resumes, bank statements and other information. Never click on links or download attachments until you know they are legitimate.

Furthermore, you need to have a worst-case scenario in place by implementing a backup and disaster recovery solution. This allows you to restore data from a point before the ransomware struck your business. This is the only way that you can escape from a ransomware strike relatively unscathed. Press Start Ltd can help you implement security solutions and data backup to ensure maximum survivability in the event of a ransomware attack. To learn more, reach out to us at 01638 603204.

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A Managed Service Provider Makes Sense for IT Support

A Managed Service Provider Makes Sense for IT Support

It’s not uncommon to hear about small businesses having difficulty with managing and maintaining IT solutions. Even the most basic topics regarding business technology can be troublesome for businesses with limited budgets and resources. It makes sense that you would want to remove this responsibility from whoever is doing it, but how can you do so without destroying your bottom line?

The best answer to this dilemma is to implement managed IT services. Since small businesses just don’t have the assets to hire an in-house IT staff, outsourcing is the best option. These skills are often in high demand due to how technically complex they are and physical barriers can also contribute to this dry spell in IT talent in your area.

Instead of going the extra mile for IT service that they either can’t find or can’t afford, businesses will generally do one of two things; have their current employees shoulder the burden, or not getting the work done at all. It’s safe to say that your business’ employees are probably not trained IT technicians, so they might wind up doing the same work over again in the event that it’s not up to scratch. This further increases costs and puts more pressure on your organisation in the long run.

It’s crucial that your business has someone to rely on exclusively for IT management and maintenance. While managed IT might seem like a privilege reserved only for the most lucrative companies, it can be taken advantage of by pretty much any organisation, as services are scaled and flexible enough to suit the needs of any company. Press Start Ltd can help your business take full advantage of managed IT, including either partial or full-on management of your in-house infrastructure. Here are some of the services that we can offer for your organisation:

  • Security solutions: Spam protection, content filtering, antivirus and firewalls
  • Business continuity: Data backup, disaster recovery
  • Communications: Voice over Internet Protocol, email hosting
  • Network management: Remote monitoring and management
  • Software and hardware procurement
  • And more!

If your company has trouble managing technology, we want you to contact us at Press Start Ltd. Our trained and trusted IT professionals want to help you get the most out of your technology. To learn more, call us on 01638 603204.

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Preventing Issues is Easier with Remote Monitoring and Management

Preventing Issues is Easier with Remote Monitoring and Management

Do you know who manages and maintains your business’ technology? In most cases, it will be either a small in-house IT department or technical individual, but often at times small businesses simply don’t have the assets to throw around on this. More importantly, they often ignore technology maintenance, either because they can’t afford it, or there’s nobody to do the work.

This shortcoming brought about a shift in the way small businesses approach technology management. An internal IT department is certainly one way to resolve this issue, but not all companies can afford to hire dedicated personnel for this purpose. The natural course of action became to outsource the responsibility to a third party, but the way that it’s outsourced can have a considerable impact on how much value is received from the relationship.

For example, if you only respond to issues but do nothing to prevent them in the long run, you will end up spending too much on repetitive repair costs. Conversely, if you take an active role in the prevention of IT issues, you save money by minimising the damage done by potentially catastrophic problems. Ultimately, your organisation stands much to gain from keeping small issues from evolving into major problems and the best way to do so is by implementing an automated remote monitoring and management solution from Press Start Ltd.

Remote monitoring and management, or RMM for short, is a tool that allows managed service providers like Press Start Ltd to take care of your technology solutions without being in your office. For example, we can monitor your business’ network for any security discrepancies or weaknesses in your infrastructure. We can remotely deploy patches and security updates to ensure that your systems are protected.

Considering how this type of solution requires very little hands-on work from your in-house team, it almost counts as an automated solution all its own. We can resolve the majority of issues with your infrastructure without an on-site visit, which lets your business save a considerable amount of capital without paying for travelling costs or other expenditures. It also makes for a much more convenient way of getting the management and maintenance that your network needs, as you won’t have to wait, will administer service according to your service level agreement and we can do it without taking up any of your staff’s time with an in-house visit.

Granted, some problems will need an on-site visit, but we generally try to keep those to a minimum. We’re all about making sure that your company has the most convenient experience possible with Press Start Ltd’s services. To learn more, or ask us about our remote maintenance and management solution, call us on 01638 603204.

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Tech Term: Modems and Routers Defined

Tech Term: Modems and Routers Defined

The internet is an amazing tool, only bolstered by our ability to access it wirelessly - but what do you know about the devices that allow us to access it, namely, modems and routers? Do you know what each does? For today’s tech term, we’ll dive into exactly that.

First, it is important to understand that these devices serve two different purposes, each critical to the end goal. By working together, the modem and the router create a usable network for you to leverage.

What Does a Modem Do?
A modem is what actually connects your local network to your internet service provider and therefore, the internet. It allows information to pass over without any kind of filtering.

What Does a Router Do?
Your router is what bridges the gaps between the devices on your network and the internet through either a wired or wireless connection. It also features protections like firewalls to thwart potential threats coming in from the internet.

Despite this, it may not be entirely necessary for you to include a router, especially if you only want a particular device to have internet access.

Combination Options
There is also the option to consolidate these two devices into a single one, although this doesn’t fit everyone’s needs. Using a modem/router combination limits what you can do with your network and if your 2-in-1 device dies or is damaged, you lose all of your networking capability. Alternatively, a malfunctioning modem or router can be swapped out and replaced relatively easily, with less of a capital investment.

Press Start Ltd can assist you in setting up a network that meets your business’ needs optimally. Call us on 01638 603204 for more information.

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Latest Blog Entry

Keeping your company’s data safe is extremely important no matter where it is stored. Making the decision to store data in the cloud or in an in-house server is just one consideration you need to make. Today, we will compare these two options to help you select the one is ri...

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Press Start Ltd launches new website!

Press Start Ltd is proud to announce the launch of our new website at www.pressstart.co.uk. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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