Support Services

Press Start Ltd offer exceptional IT Support Services to businesses, helping them get the most from their IT systems. Providing day-to-day support through a combination of telephone, email, remote and on-site visits for both software and hardware. You have the knowledge that our expertise is just a phone call away, giving you peace of mind that when problems occur you will be up and running in no time at all.

Helpdesk

• Unlimited telephone support
• Unlimited email support
• Remote Access support (dial-in)

Schedule Visits
Regular on-site maintenance visits, usually quarterly, where we keep your systems up to date, including: -

• Implement critical Windows security updates
• Verify virus protection and carry out checks
• Backup test restores
• Spyware scans and removal
• Plus many other checks and problem solving

Onsite Assistance
When all else fails, an engineer will visit you and solve your problem onsite.

Our support services cover numerous products including:

• Microsoft Windows Server Operating systems inc. Small Business Server
• PC Workstations, Laptops and Servers
• Internet connection and email access
• Goldmine Business Contact Management
• Security including firewall, backup and anti-virus products
• Sage Instant and Line 50
• Hardware including printers, scanners and other peripherals
• Support of all major brands i.e. Dell, HP, Acer, etc.

Call 01638 603204 or click here to email us, to see how Press Start can assist the support of your business.