IT SUPPORT SUFFOLK

The suffolk IT COMPANY LOVED BY BUSINESSES AND ORGANISATIONS

IT SUPPORT SUFFOLK

OUR IT SERVICES

We are a proactive IT Support Company in Suffolk delivering innovative solutions to businesses. With comprehensive IT Support, Communications, and Cyber Security, we’ll cover all your technology needs. Whether you choose to fully outsource or complement in-house resources – we provide a completely managed solution from initial advice to supply, implementation and ongoing support.

TRUSTED BY 300+ BUSINESSES OVER 27 YEARS

FLEXIBLE IT SUPPORT

Managed IT

Perfect if:

You don't have an IT department and need a Partner to manage your IT environment.

Co-Managed IT

Perfect if:

You have an IT department, but you could use an expert to help manage, secure or complete a project.

WHAT BUSINESSES SAY ABOUT US

"Quick to respond and at a convenient time."
"Quick to respond and at a convenient time."
Balmforth Estate Agents
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"Great service as always."
"Great service as always."
Devonshire House Dental Practice
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"Excellent, efficient and friendly service."
"Excellent, efficient and friendly service."
Alvington House Dental Practice
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"Good prompt service with outcome required."
"Good prompt service with outcome required."
Arrowpak
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"Speedy response."
"Speedy response."
Coach Services
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BOOK A FREE DISCOVERY CALL

THE NEXT STEPS

Getting started with Press Start’s IT Support Services is easy. See the onboarding process by clicking the relevant tab below.

We take responsibility for all aspects of your IT transition to us. Our 6-step process guarantee’s a smooth transition.

Step 1: Introduction
We will arrange a call with you to formally introduce the onboarding specialist we have assigned to manage the onboarding process.

Step 2: Gather Details
We need few technical details to get started, either from your in-house IT manager or previous IT support company. We can even send it directly to your current IT provider, so you don’t need to.

Step 3: Setup & Technology Audit
Our onboarding engineer will visit your site and install our own monitoring software to allow us to proactively maintain the systems. We will carry out a full system audit of your technology and infrastructure.

Step 4: Identify and Fix
Our Engineers will use our advanced monitoring software installed on your computers & network to start identifying and fixing issues found.

Step 5: Strategy Overview
We will use all the information gathered we create a Strategy Overview document. This is an overview of the technology you are using, our assessment of them and recommendations.

Step 6: Review Meeting
The first review meeting will take place to discuss the Strategy Overview assessment and our findings including our recommendations.

Step 1: Introduction

We will arrange a call with you to formally introduce the onboarding specialist we have assigned to manage the onboarding process.

Step 2: Gather Details

We need a few credentials to get started. We’ll make this easy to provide and help as much as possible.

Step 3: Setup & Technology Audit

Our onboarding engineer will visit your site and install our own monitoring software to allow us to proactively maintain the systems. We will carry out a full system audit of your technology and infrastructure.

Step 4: Identify and Fix

Our Engineers will use our advanced monitoring software installed on your computers & network to start identifying and fixing issues found.

Step 5: Strategy Overview

We will use all the information gathered we create a Strategy Overview document. This is an overview of the technology you are using, our assessment of them and recommendations.

Step 6: Review Meeting

The first review meeting will take place to discuss the Strategy Overview assessment and our findings including our recommendations.

WHY US?

25 years in business

With over 25 years in IT Support, we’ve kept ahead of the curve with technology developments. We can help your business stay ahead of the competition by utilising the latest technology.

15-minute response time guaranteed

IT issues can be stressful that’s why we have built our service to be super-fast. We respond to our client’s requests within 15 minutes 100% of the time; often, even faster!

Easy to switch from your existing IT provider

It is often a concern that when moving IT providers there will be a period of downtime or disruptions but we make the transition smooth and a pain-free experience.

Comprehensive IT services

We can help your business with every area of IT. From VoIP to Cyber-Security, you’ll have one point of contact to keep your business’s technology at the peak of efficiency.

FAQS

We provide IT Support for businesses and organisations in Suffolk, Cambridgeshire, Essex and Norfolk. Take a look at these pages to learn more about how we support businesses in different areas:

IT Support Suffolk
IT Support Bury St Edmunds
IT Support Cambridge
IT Support Mildenhall
IT Support Newmarket
IT Support Thetford
IT Support Ely
IT Support Sudbury
IT Support Brandon

A business IT support company helps improve business efficiency and simplify operations through intelligent technology solutions. IT support companies also provide an ongoing proactive service, security-monitoring services, and updates to ensure that your IT systems are always up-to-date.
Our pricing starts from £175 per month, the pricing is simple and transparent.

BOOK A FREE DISCOVERY CALL

Book a free discovery call (worth £95+VAT) with our expert IT managers, Justin and Evan, to discuss how your business could benefit from Press Start’s IT Support services.

Exports in IT Support Suffolk