About us
Our purpose is to empower people to succeed through technology, by taking away the burden of IT, we allow you to focus on what you do best.
We ensure your business goals are achieved with the help of our IT support and technology solutions.
It’s not about us, it’s about you
Your success is our success, whether you’re a client or a member of the Press Start team.
Our mission
We aim to stay on top as the go-to IT services company in Suffolk. Our mission is to maximise user’s uptime through proactive actions with focus on user productivity achieved through providing first-class support, delivering technical excellence, keeping our clients secure and exceeding their expectations each and every day.
What businesses say about us
- Rated 4.9 stars on Google (based on 37 reviews)
Why choose to work with us?
5 reasons we stand out from the rest
Expertise
We have the technology, tools and expertise to assist your business with every aspect of your IT and tech. And all with a guaranteed 15-minute response time when you need fast IT support.Local knowledge
We specialise our services for you on a local level. We have a wealth of experience supporting a variety of organisations across the four counties we support, across a range of industries.Size
We’re not too small and not too big. In fact, you could say we’re perfectly sized, to deliver personalised service at every point of contact.Culture
We have an overarching culture of care, for both our clients and our staff. Our customer retention rate is high, and our staff turnover low. The perfect recipe for IT success.Longevity
We’ve been around the block a few times, and have seen many other IT companies come and go. Not only does our years of experience really count, it also means you can rely on us to stick around when you need us most.Our core values
Accountability
Being obliged to answer for one's actions and be responsible for the outcomes of those actions.
Reputation
Considers the impact of actions on the company and personal character.
Integrity
Consistency in character and behaviour no matter the location or company.
People first
We pay regard to colleagues' and customers’ well-being, feelings, and success.
Meet our dedicated leadership team
Press Start’s purpose is to Empower People to Succeed Through Technology. Our team are dedicated to providing excellent customer service and possess expert skills to give you the fast, expert and reliable IT Support you need.
Our Leadership Team guides the business to ensure we meet our vision.
Mark Smith
Evan Doble
Caroline Chapman
Justin Chapman
Book a free discovery call
Book a free discovery call to discuss how your business could benefit from Press Start’s IT Support services.
