About us

Our purpose is to Empower people to succeed through technology, by taking away the burden of IT, we allow you to focus on what you do best.

We ensure your business goals are achieved with the help of our IT support and technology solutions.

It’s not about us, it’s about you

Your success is our success, whether you’re a client or a member of the Press Start team.

Our mission

We aim to stay on top as the go-to IT services company in our area. Our mission is to maximise user’s uptime through proactive actions with focus on user productivity achieved through providing first-class support, delivering technical excellence, keeping our clients secure and exceeding their expectations each and every day.

Why choose to work with us?

We have over 25 years of experience helping companies run their business smoothly. We are a client-focused IT Support & Cyber Security company that work closely with you to form a long-term partnership and provide you with an outstanding service that produces effective business results. Our qualified and experienced IT professionals provide you with the highest quality solutions and services.

5 reasons we stand out from the rest


We have the technology, tools and expertise to assist your business with every aspect of your IT and tech. And all with a guaranteed 15-minute response time when you need fast IT support.

Local knowledge

We specialise our services for you on a local level. We have a wealth of experience supporting a variety of organisations across the four counties we support, across a range of industries.


We’re not too small and not too big. In fact, you could say we’re perfectly sized, to deliver personalised service at every point of contact.


We have an overarching culture of care, for both our clients and our staff. Our customer retention rate is high, and our staff turnover low. The perfect recipe for IT success.


We’ve been around the block a few times, and have seen many other IT companies come and go. Not only does our years of experience really count, it also means you can rely on us to stick around when you need us most.

Our core values


Being obliged to answer for one's actions and be responsible for the outcomes of those actions.


Considers the impact of actions on the company and personal character.


Consistency in character and behaviour no matter the location or company.

People first

We pay regard to colleagues' and customers’ well-being, feelings, and success.

Meet our dedicated leadership team

Press Start’s purpose is to Empower People to Succeed Through Technology. Our team are dedicated to providing excellent customer service and possess expert skills to give you the fast, expert and reliable IT Support you need.

Our Leadership Team guides the business to ensure we meet our vision.

Justin Chapman
Managing Director
Mark Smith
Service Manager
Caroline Chapman
Finance & HR Director
Hilda Adams
Danny Forder
Security & Compliance Manager
Evan Doble
Technical Account Manager

Get in touch

Simply get in touch using our quick and easy online form, or give us a call on 01638 603204, or book a Teams or Zoom meeting.

We’ll get to know you

We’ll discuss your current IT Support, your business goals and how we can help you maximise your technology solutions investment.

It’s easy to switch

We’ll manage the transition from your existing IT support provider. Learn more.