Backup, Continuity & Disaster Recovery

Keep your data safe and accessible at all times

Your data is at the core of your business. Any loss or disruption in access could stop your business from operating; the costs financially, and to your reputation, can be devastating.

As businesses increasingly rely on computers and technology, and more data is stored electronically, it becomes essential to back up your data. Events such as fires, floods, cyber-attacks, terrorism, sabotage, or power outages can lead to significant data loss. This can be devastating in terms of time and cost to recover the data—and in severe cases, it may even result in business closure.

Did you know?

of businesses reported experiencing some form of Cyber Security breach in 2024.
0 %
of PC users have lost all of their PC files to events beyond their control
0 %
of data loss is caused by human error.
0 %
of companies that lose their data for good close down within 6 months of the disaster
0 %

Key features of our service

Complete backups taken every 30 minutes

Optional infinite retention of cloud backups

Complete automated end-to-end solution

No tapes or disks to take offsite

All back-ups tested and verified by Press Start

File recovery in under 2 minutes

Benefits of a Backup Continuity & Disaster Recovery

What businesses say about us

"Quick to respond and at a convenient time."
"Quick to respond and at a convenient time."
★★★★★
Balmforth Estate Agents, Mildenhall
"Great service as always."
"Great service as always."
★★★★★
Devonshire House Dental Practice, Cambridge
"Excellent, efficient and friendly service."
"Excellent, efficient and friendly service."
★★★★★
Alvington House Dental Practice, Bury St Edmunds
"Good prompt service with outcome required."
"Good prompt service with outcome required."
★★★★★
Arrowpak, Brandon
"Speedy response."
"Speedy response."
★★★★★
Coach Services, Thetford

What are the next steps?

Getting started with Press Start’s IT Support Services is easy. See the onboarding process by clicking the relevant tab below.

We take responsibility for all aspects of your IT transition to us. Our 6-step process guarantees a smooth transition.

Our 6-step process guarantees a smooth transition.

  1. Introduction
    We will arrange a call with you to formally introduce the onboarding specialist we have assigned to manage the onboarding process.
  2. Gather Details
    We need a few technical details to get started, either from your in-house IT manager or previous IT support company. We can even send it directly to your current IT provider, so you don’t need to.
  3. Setup & Technology Audit
    Our onboarding engineer will visit your site and install our own monitoring software to allow us to proactively maintain the systems. We will carry out a full system audit of your technology and infrastructure.
  4. Identify and Fix
    Our Engineers will use our advanced monitoring software installed on your computers & network to start identifying and fixing issues found.
  5. Strategy Overview
    We will use all the information gathered to create a Strategy Overview document. This is an overview of the technology you are using, our assessment of it and recommendations.
  6. Review Meeting
    The first review meeting will take place to discuss the Strategy Overview assessment and our findings, including our recommendations.

If you don’t have an existing IT partner, you’re in the right place. Nearly all businesses benefit from IT support in one way or another, and our team have been helping businesses like yours make the most of their IT for years.

Starting with our 6 step process, we’ll get you set up and thriving.

  1. Introduction
    We will arrange a call with you to formally introduce the onboarding specialist we have assigned to manage the onboarding process.
  2. Gather Details
    We need a few credentials to get started. We’ll make this easy to provide and help as much as possible.
  3. Setup & Technology Audit
    Our onboarding engineer will visit your site and install our own monitoring software to allow us to proactively maintain the systems. We will carry out a full system audit of your technology and infrastructure.
  4. Identify and Fix
    Our Engineers will use our advanced monitoring software installed on your computers & network to start identifying and fixing issues found.
  5. Strategy Overview
    We will use all the information gathered we create a Strategy Overview document. This is an overview of the technology you are using, our assessment of them and recommendations.
  6. Review Meeting
    The first review meeting will take place to discuss the Strategy Overview assessment and our findings including our recommendations.

Why us?

30 years in business

With over 30 years in IT Support, we’ve kept ahead of the curve with technology developments. We can help your business stay ahead of the competition by utilising the latest technology.

15-minute response time guaranteed

IT issues can be stressful; that’s why we have built our service to be super fast. We respond to our client’s requests within 15 minutes 100% of the time; often, even faster!

Easy to switch from your existing IT provider

It is often a concern that when moving IT providers there will be a period of downtime or disruptions but we make the transition smooth and a pain-free experience.

Comprehensive IT services

We can help your business with every area of IT. From VoIP to Cyber-Security, you’ll have one point of contact to keep your business’s technology at the peak of efficiency.

90-day money-back guarantee

We know that trusting a new IT partner takes time, so we give all new customers a 90-day money-back guarantee. This lets you experience our service with confidence, knowing your investment is protected.

Book a free discovery call

Book a free discovery call to discuss how your business could benefit from Press Start’s IT Support services.

Exports in IT Support Suffolk