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Press Start Ltd Blog

Press Start Ltd has been serving the East Anglia area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Check out our valuable IT tips from our engineers team

Engineers Tip – Windows 10 Basic Tips

Engineers Tip – Windows 10 Basic Tips

Continuing our new ‘Engineers Tip’ series this week, we want to cover some of those helpful basics of Windows 10. 

Access The Calculator From the Search Bar

  • Click on the search bar on the bottom of the toolbar
  • Begin typing your sum in the search box
  • This will automatically launch the calculator app above the search bar

 

Logging Off The PC

  • Click the Start Button
  • Click on your login name at the beginning of the start bar
  • Choose the sign out option

Turning Off The PC

  • Click Start
  • Highlight Power
  • Select Sleep, Shutdown or Restart

Finding Software Installed On The PC

  • Click start
  • Select All Apps
  • This will list the software installed on the PC

Accessing Microsoft Edge

  • This is a new browser included with Windows 10 as an alternative to Internet Explorer, Google Chrome, Mozilla Firefox, etc….
  • Click the Edge symbol on the taskbar to access

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Engineers Tip – IT Cables

Engineers Tip – IT Cables

Continuing our new ‘Engineers Tip’ series this week, we want to explain some of the types of IT cables you may encounter all the time. 

DVI (Digital Video Interface)

Digital Visual Interface (DVI) is a video display interface developed by the Digital Display Working Group(DDWG). Thedigitalinterface is used to connect a video source, such as adisplay controllerto adisplay device, such as acomputer monitor. It was developed with the intention of creating an industry standard for the transfer of digital video content.

VGA (Video Graphics Array)

Video Graphics Array (VGA) connector is a three-row 15-pinDE-15connector. The 15-pin VGA connector is found on many video cards, computer monitors, andhigh definition televisionsets. On laptop computers or other small devices, amini-VGAport is sometimes used in place of the full-sized VGA connector.

HDMI (High Definition Multimedia Interface)

HDMI (High-Definition Multimedia Interface) is aproprietaryaudio/video interface for transferringuncompressed videodata and compressed or uncompresseddigital audiodata from an HDMI-compliant source device, such as adisplay controller, to a compatiblecomputer monitor,video projector,digital television, ordigital audiodevice.  HDMI is a digital replacement foranalog videostandards.

Ethernet

An Ethernetcable is one of the most popular forms of network cable used on wired networks. Ethernet cables connect devices on local area networks such as PCs,routersandswitches.

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Engineers Tip – Handy IT Hints – Multiple Selections And Reopening Tabs

Engineers Tip – Handy IT Hints – Multiple Selections And Reopening Tabs

Continuing our new ‘Engineers Tip’ series this week, we want to cover some of those quick time and work saving hints that could simplify your day.  Some may seem simple and you may know some but with IT there is always more to learn.  Read, relax and enjoy.

Multiple Selections

  • This tip is especially handy for Cut, Copy and Paste commands
  • If you want to highlight an entire selection, select your start point
  • Hold the shift key
  • While still holding select the end point
  • This will highlight everything in between
  • For multiple selections of separate items hold the Ctrl key and select all items you require whilst still holding it
  • This will allow multiple items to be selected
  • From this point you can apply an action to all the selected items

Reopening a closed tab

  • Ever had that moment of closing a tab in error
  • Simple, just press Ctrl and T and the tab will reappear
  • Alternatively most browsers now have a link in the menu or history to open recent tabs
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Engineers Tip – Handy IT Hints – Deleted Emails and The Recycle Bin

Engineers Tip – Handy IT Hints – Deleted Emails and The Recycle Bin

Continuing our new ‘Engineers Tip’ series this week, we want to cover some of those quick time and work saving hints that could simplify your day.  Some may seem simple and you may know some but with IT there is always more to learn.  Read, relax and enjoy.

Recovering Deleted Emails in Outlook

  • Click into the deleted items folder either in your folder list or possibly in your favourites box in the top left of the display
  • Click and drag the email you want into the Inbox or folder you want

Keeping Your Recycle Bin Empty

Be warned unless you have previously backed them up these files are gone forever once you do this

  • Deleted files go into your recycle bin (providing they are not too big, in which case Windows will ask to delete them permanently)
  • Right click on the Recycle Bin icon
  • Click Empty Recycle Bin
  • Click ‘Yes’ to confirm deletion

Restoring From Your Recycle Bin

  • Double left click on your Recycle Bin, this will open the content up
  • Find the file you want to restore
  • Right Click the file
  • Click ‘Restore’ to bring this file back to its location prior to deletion
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Engineers Tip – Handy IT Hints – Manage and Secure Your Desktop

Engineers Tip – Handy IT Hints – Manage and Secure Your Desktop

Continuing our new ‘Engineers Tip’ series this week, we want to cover some of those quick time and work saving hints that could simplify your day.  Some may seem simple and you may know some but with IT there is always more to learn.  Read, relax and enjoy.

Lock Your Desktop Down

Fed up with people interfering with your PC the minute you get up from your desk?  Or do you often come back to find mysterious post on your facebook wall?  This tip could be your saviour, pressing the Windows key and L simultaneously will lock your PC requiring a password (if one is set) to log back in

Shake Your Desktop Clean

Fed up with so many windows open on your desktop?  If you want to minimise everything except the window you are working on simply click and hold on the title bar of the window you want to keep and shake it.  Everything other than your selected window will minimise, alternatively do this again and everything will pop back up

Launch Taskbar Apps Without A Mouse

Press the windows key and the number that corresponds to the icon you on the taskbar (e.g Windows key and ‘1’ for the furthest left app).  This continues with the corresponding number as the list progresses from left to right

Preview Your Apps Without A Mouse

Press the windows key and the letter T to preview the furthest left open app on the taskbar.  To move through them keep hold of the windows key and release and press the T key again

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Engineers Tip – Handy IT Hints – Power Settings And How To Check Out A Link

Engineers Tip – Handy IT Hints – Power Settings And How To Check Out A Link

Continuing our new ‘Engineers Tip’ series this week, we want to cover some of those quick time and work saving hints that could simplify your day.  Some may seem simple and you may know some but with IT there is always more to learn.  Read, relax and enjoy.

Power Settings

These are an explanation of the options, however for Press Start customers we configure these and do not recommend customers adjust them without consulting us first

  • logging off – recommend – Still allows scheduled actions and enables security prompts
  • sleep - not recommended – prevent scheduled scans and updates from being performed, interrupts connection to network applications and could risk data corruption
  • shutdown - recommend but only when needed (not at the end of the day) as we schedule scans and updates overnight to avoid interruption to users
  • hibernate - not recommended – will prevent scheduled scans and updates from being performed, interrupts connection to network applications and could risk data corruption
  • restart – recommend – Still allows scheduled actions and enables security prompts

Previewing A Link Before Following It

We have written several blogs that mention the dangers of following unknown links, but how can you preview the destination before you click on it?

  • Hover your mouse over any link and you should see a text display of where the link will take you
  • Risky links to follow include addresses you don’t recognise, links that are different to where you would expect and ones that are a collection of letters or numbers
  • If in doubt don’t follow it
  • Always be careful when following any link as with more sophisticated viruses and malware it is very easy to be redirected to a malicious site
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Engineers Tip – Creating Your Email Signature

Continuing our new ‘Engineers Tip’ series this week, we look at email signatures and how to create them from existing designs

 

1. Open Outlook

2. Go to send items and open an email that contains the signature you want to edit for yourself

3. Highlight the signature press CTRL+C or right click copy

4. Create a new email

5. Click signature pull down the select signatures

5

6. Click new button

6

7. Name the signature and click OK

8. Go into the box below and hold down CTRL on the keyboard and press V.  This will paste the email

9. Click the OK button when you are done

9

10. In the new message make sure to select the name of your signature.  This will apply your signature to the new message

11. *Optional* If you select the name of your signature in replaies/forwards then your email signature will appear in the replay emails too.

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Engineers Tip – IT Terminology

Engineers Tip – IT Terminology

Continuing our new ‘Engineers Tip’ series this week, we want to explain some of the IT terms you hear all the time. 

Server – A computer or computer program which manages access to a centralised resource or service in a network.  This can be based onsite or offsite and will typically host shared databases, programs and files.

Virtualisation – To create a virtual version of a device or resource such as a server, storage device, network or even an operating system.  For example you could create a virtual server within your existing server without adding any additional hardware.

Router – A device that connects your network to the internet or another network.  The router is responsible for moving packets of data to their next destination

Wireless Access Point (WAP) – A device on a network that allows Wi-Fi enabled devices to connect enabling access to the network or the internet

Internet – A global computer network providing a variety of information and communication facilities, consisting of interconnected networks using standardised communication protocols.  Ameansof connecting a computer to any other computer anywhere in the worldviadedicatedroutersandservers. When twocomputersare connected over the Internet, they can send andreceiveall kinds ofinformationsuch as text,graphics, voice,video, andcomputer programs.

IP Address - a unique string of numbers separated by full stops that identifies each computer using the Internet Protocol to communicate over a network.

SSD - a storage device containing non-volatile flash memory, used in place of a hard disk because of its much greater speed.  Often utilised in tablets and mobile phones

RAM - RAM (random access memory) is the place in a computer where theoperating system, application programs, and data in current use are kept so that they can be quickly reached by the computer'sprocessor. RAM is much faster to read from and write to than the other kinds of storage in a computer, the hard disk, floppy disk, and CD-ROM.

The Cloud – In cloud computing, the wordcloud(also phrased as "the cloud") is used as a metaphor for "the Internet," so the phrasecloud computingmeans "a type of Internet-based computing," where different servicessuch as servers, storage and applicationsare delivered to an organization's computers and devices through the Internet.

Backup – A copy of a file or other item of data made in case the original is lost or damaged

Malware – Malicious Software or Malware is any program or file that is harmful to a computer user.  Malware includes viruses, worms, Trojans and spyware programming that gathers information about a computer user or network without permission.

Ransomware - Ransomwareis a type ofmalwarethat restricts access to the infected computer system in some way, and demands that the user pay aransomto the malware operators to remove the restriction. Some forms of ransomware systematicallyencryptfiles on the system's hard drive, which become difficult or impossible to decrypt without paying the ransom for the encryptionkey, while some may simply lock the system anddisplay messagesintended to coax the user into paying

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Engineers Tip – Setting Your Out Of Office Reply In Outlook

Continuing our new ‘Engineers Tip’ series this week, we want to walk you through setting your out of office reply in Outlook.  Please be aware this is only for users with an Exchange email account.  For more information on Exchange accounts please speak to a member of the Press Start team.

How to turn on "Automatic Replies (Out of Office)" or the "Out of Office Assistant" 

For Microsoft Office Outlook 2016, 2013 and 2010

  1. Click the File tab, and then click the Info tab in the menu.



  2. Click Automatic Replies (Out of Office).


    Note If you do not see this option, you are not using an Exchange account. 
  3. In the Automatic Replies dialog box, select the Send Automatic Replies check box.
  4. If you want to specify a set time and date range, select the Only send during this time range check box. Then set the Start time, and then set the End time.
  5. In the Inside my organization tab, type the message that you want to send within your organization, and in the Outside my organizationtab, type the message that you want to send outside your organization.
  6. Click OK.
  7. If you selected the “Only send during this time range” option in step 4, the Automatic Replies (Out of Office) feature will continue to run until the date and time set for the End Time in step 5 is reached.
    Otherwise, the Automatic Replies (Out of Office) will continue to run until you repeat step 1 and select the “Do not send automatic replies” option.

For Microsoft Office Outlook 2007

  1. On the Tools menu, click Out of Office Assistant.

  2. In the Out of Office Assistant dialog box, select the Send Out of Office auto-replies check box.
  3. If you want to specify a set time and date range, select the Only send during this time range check box. Then set the Start time, and then set the End time.
  4. In the Inside my organization tab, type the message that you want to send within your organization, and in the Outside my organizationtab, type the message that you want to send outside your organization.
  5. Click OK.
  6. If you selected the “Only send during this time range” option in step 4, the Out of Office Assistant feature will continue to run until the date and time set for the End Time in step 5 is reached.
    Otherwise, the Out of Office Assistant will continue to run until you repeat step 1 and select the “Do not send Out of Office auto-replies” option.

For Microsoft Office Outlook 2003

  1. On the Tools menu, click Out of Office Assistant.

  2. In the Out of Office Assistant dialog box, click I am currently Out of the Office.
  3. In the AutoReply only once to each sender with the following text box, type the message that you want to send while you are out of the office.
  4. Click OK.
  5. The Out of Office Assistant will continue to run until you repeat step 1 and select the “I am currently In the Office” option.

How to enable Automatic Replies in non-exchange account

The “Automatic Replies (Out of Office)” or “Out of Office Assistant” feature is not available on non-Exchange accounts, such as Outlook.com (formerly Hotmail), POP3, IMAP.

However, you can combine an Outlook email template with Outlook rules to simulate the functionality of the “Automatic Replies (Out of Office)” feature.

More information

How to determine whether you are using an Exchange account

For Outlook 2016, Outlook 2013, Outlook 2010, and Outlook 2007

In Outlook, check the status bar. If you are using an Exchange account, the status bar shows "Connected to Microsoft Exchange."



For Outlook 2003

On the Tools menu, click Email Accounts, click View or Change Existing Email Accounts, and then check the type of account which you are using.


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Engineer’s Tip – Introduction To Basic Excel Formula’s

Engineer’s Tip – Introduction To Basic Excel Formula’s

Continuing with our new ‘Engineer’s Tip’ series this week, we want to introduce you to the world of basic Excel formulas.

Excel is an amazing tool, however new users can often be intimidated by the vast array of options and what appear to be complex formulas.  The truth is that although formulas may seem confusing, in reality they are very simple.  The massive benefits they offer come when you can automate tasks and format your data without having to manually edit it.  Below is the first in a series of excel tips we will be offering with an entry level look at basic formulas to give you a bit more of an understanding.

You can create a simple formula to add, subtract, multiply or divide values in your worksheet. Simple formulas always start with an equal sign (=), followed by constants that are numeric values and calculation operators such as plus (+), minus (-), asterisk(*), or forward slash (/) signs.

For example, when you enter the formula =5+2*3, Excel multiplies the last two numbers and adds the first number to the result. Following the standard order of mathematical operations, multiplication is performed before addition.

  1. On the worksheet, click the cell in which you want to enter the formula.
  2. Type the = (equal sign) followed by the constants and operators that you want to use in the calculation.

You can enter as many constants and operators in a formula as you need, up to 8192 characters.

TIP:  Instead of typing the constants into your formula, you can select the cells that contain the values that you want to use and enter the operators in between selecting cells.

  1. Press Enter.
  • To quickly add values, you can use AutoSum instead of entering the formula manually (Home tab, Editing group).
  • You can also use functions (such as the SUM function) to calculate values in your worksheet.
  • To take it one step further, you can use cell references and names instead of the actual values in a simple formula.

Examples

Copy the example data in the following table, and paste it in cell A1 of a new Excel worksheet. For formulas to show results, select them, press F2, and then press Enter. If you need to, you can adjust the column widths to see all the data.

Data    
2    
5    
Formula Description Result
'=A2+A3 Adds the values in cells A1 and A2 =A2+A3
'=A2-A3 Subtracts the value in cell A2 from the value in A1 =A2-A3
'=A2/A3 Divides the value in cell A1 by the value in A2 =A2/A3
'=A2*A3 Multiplies the value in cell A1 times the value in A2 =A2*A3
'=A2^A3 Raises the value in cell A1 to the exponential value specified in A2 =A2^A3
Formula Description Result
'=5+2 Adds 5 and 2 =5+2
'=5-2 Subtracts 2 from 5 =5-2
'=5/2 Divides 5 by 2 =5/2
'=5*2 Multiplies 5 times 2 =5*2
'=5^2 Raises 5 to the 2nd power =5^2
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Engineers Tip – Setting Your Default Printer

Engineers Tip – Setting Your Default Printer

 

Continuing our new ‘Engineers Tip’ series this week, we want to walk you through setting your default printer.  This can vary between different Windows versions so be sure you are looking at the correct procedure for your system

Windows 7:

To select a default printer

  1. Open Devices and Printers by clicking theStartbutton, and then, on the Start menu, clickingDevices and Printers.
  2. Right-click the printer you want to use, and then clickSet as default printer. (You'll see a check mark on the printer's icon signifying that it's now your default printer.)

Notes

  • A default printer doesn't have to be an actual physical device. Depending on your computer, you might have the option to send documents as faxes, or to save them as PDF or XPS files when you print.
  • You can change your default printer setting at any time.

Windows 8.1:

If you have several printers installed but use one of them most of the time, you can set it as the default printer. By setting a default printer, you can print quickly without having to choose a printer each time.

To set or change the default printer

  1. Swipe in from the right edge of the screen, then tap Search.
    (If you're using a mouse, point to the bottom-right corner of the screen, move the mouse pointer up, then click Search.)
  2. Enter Devices and Printers in the search box, then tap or click Devices and Printers.
  3. Press and hold or right-click the printer you want to use, then tap or click Set as default printer.

If you have a laptop, tablet or other mobile device, you can set a default printer for each network you use. Windows will remember which printer you've set as the default for each network.

To set a different default printer for each network

  1. Swipe in from the right edge of the screen, then tap Search.
    (If you're using a mouse, point to the bottom-right corner of the screen, move the mouse pointer up, then click Search.)
  2. Enter Devices and Printers in the search box, then tap or click Devices and Printers.
  3. Tap or click any printer, then tap or click Manage default printers.
  4. Select Change my default printer when I change networks.
  5. Under Select network, choose the first network you want to set a printer for.
  6. Under Select printer, choose the printer you want to be the default on that network, then tap or click Add.
  7. When you're finished setting a default printer for each network, tap or click OK.

Note

  • If you don't want Windows to change printers when you move from place to place, follow steps 1-3, tap or click Always use the same printer as my default printer, then tap or click OK.
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Engineer’s Tip – Windows Keyboard Shortcuts

Engineer’s Tip – Windows Keyboard Shortcuts

Continuing our new ‘Engineers Tip’ series this week, we want to introduce you to the Windows Keyboard Shortcuts.

Ever seen people magically selecting options and skipping between screens and wondered how they do it, keyboard shortcuts are the answer.  These amazingly handy button combinations may seem confusing, but I promise you that after a few uses they will become second nature.  There are hundreds available (check out the full guide on the Microsoft website here).  Just be sure to select your version of Windows from the drop down menu in the top right for ones specific to your operating system (the following are optimised for Windows 8 / 8.1).

Press this key To do this
Ctrl+C (or Ctrl+Insert) Copy the selected item
Ctrl+X Cut the selected item
Ctrl+V (or Shift+Insert) Paste the selected item
Ctrl+Z Undo an action
Alt+Tab Switch between open applications (except desktop applications)
Alt+F4 Close the active item, or exit the active application
Windows logo key  +L Lock your PC or switch people
Windows logo key  +D Display and hide the desktop
F1 Display Help
F2 Rename the selected item
F3 Search for a file or folder
F4 Display the address bar list in File Explorer
F5 Refresh the active window
F6 Cycle through screen elements in a window or on the desktop
F10 Activate the Menu bar in the active application
Alt+F4 Close the active item, or exit the active application
Alt+Esc Cycle through items in the order in which they were opened
Alt+underlined letter Perform the command for that letter
Alt+Enter Display properties for the selected item
Alt+Spacebar Open the shortcut menu for the active window
Alt+Left arrow Back
Alt+Right arrow Forward
Alt+Page Up Move up one screen
Alt+Page Down Move down one screen
Alt+Tab Switch between open applications (except desktop applications)
Ctrl+F4 Close the active document (in applications that allow you to have multiple documents open simultaneously)
Ctrl+A Select all items in a document or window
Ctrl+C (or Ctrl+Insert) Copy the selected item
Ctrl+D (or Delete) Delete the selected item and move it to the Recycle Bin
Ctrl+R (or F5) Refresh the active window
Ctrl+V (or Shift+Insert) Paste the selected item
Ctrl+X Cut the selected item
Ctrl+Y Redo an action
Ctrl+Z Undo an action
Ctrl+plus (+) or Ctrl+minus (-) Zoom in or out of a large number of items, like applications pinned to the Start screen
Ctrl+ mouse scroll wheel Change the size of desktop icons or zoom in or out of a large number of items, like applications pinned to the Start screen
Ctrl+Right arrow Move the cursor to the beginning of the next word
Ctrl+Left arrow Move the cursor to the beginning of the previous word
Ctrl+Down arrow Move the cursor to the beginning of the next paragraph
Ctrl+Up arrow Move the cursor to the beginning of the previous paragraph
Ctrl+Alt+Tab Use the arrow keys to switch between all open applications
Ctrl+arrow key (to move to an item)+Spacebar Select multiple individual items in a window or on the desktop
Ctrl+Shift with an arrow key Select a block of text
Ctrl+Esc Open the Start screen
Ctrl+Shift+Esc Open Task Manager
Ctrl+Shift Switch the keyboard layout when multiple keyboard layouts are available
Ctrl+Spacebar Turn the Chinese input method editor (IME) on or off
Shift+F10 Display the shortcut menu for the selected item
Shift with any arrow key Select more than one item in a window or on the desktop, or select text within a document
Shift+Delete Delete the selected item without moving it to the Recycle Bin first
Right arrow Open the next menu to the right, or open a submenu
Left arrow Open the next menu to the left, or close a submenu
Esc Stop or leave the current task
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Engineer's Tip – Windows Snipping Tool

Engineer's Tip – Windows Snipping Tool

Starting our new ‘Engineers Tip’ series this week, we want to introduce you to the Windows Snipping Tool. 

This is a new regular feature for the Press Start blog where we will fill you in on the best little features and techniques to make your life easier.  The first one we want to share with you is how to use the Windows Snipping Tool.  This amazing little tool is great for capturing all or part of your screen, key sections of a webpage or program, an error message, the list really is endless.  Once captured you can save or copy your snip ready to use at your convenience.  Below are the instructions on how to use this great tool:

To open Snipping Tool

  • Open Snipping Tool by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the lower-right corner of the screen, moving the mouse pointer up, and then clicking Search), entering Snipping Tool in the search box, and then tapping or clicking Snipping Tool.

You can capture the following types of snips:

  • Free-form Snip. Draw any shape around an object with your finger, mouse or tablet pen.
  • Rectangular Snip. Drag the cursor around an object to form a rectangle.
  • Window Snip.  Choose a window – like a browser window or a dialogue box.
  • Full-screen Snip. Capture the entire screen.

Capturing a snip

In Snipping Tool, tap or click the arrow next to the New button, choose the kind of snip you want, then pick the area of your screen that you want to capture. The snip is automatically copied to the Snipping Tool window.

Tip

  • You can add notes to a snip by writing or drawing on or around the snip.

Capturing a snip of a menu

  1. After you open Snipping Tool, open the menu that you want a picture of.
  2. Press Ctrl+PrtScn.
  3. Tap or click the arrow next to the New button, choose the kind of snip you want, then pick the area of the screen that you want to capture.

Saving a snip

  1. After you capture a snip, tap or click the Save Snip button.
  2. In the Save As dialogue box, enter a file name, location and file type, then tap or click Save.

Removing the URL

When you capture a snip from a browser window and save it as an HTML file, the URL appears below the snip. To prevent the URL from showing up:

  1. Tap or click Tools, then tap or click Options.
  2. In the Snipping Tools Options dialogue box, clear the Include URL below snips (HTML only) check box, then tap or click OK.

Sharing a snip

After you capture a snip, tap or click the arrow next to the Send Snip button, then choose whether you’d like to send the snip in the body of your email or as an attachment.

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Press Start Ltd is proud to announce the launch of our new website at www.pressstart.co.uk. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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