Devonshire House Dental Practice
How we helped Devonshire House Dental strengthen cyber security and protect patient data.
About the business
Cambridge, Cambridgeshire
Devonshire House Dental Practice is a prestigious dental practice based in Cambridge, known for delivering high‑quality specialist care to its patients. As a long‑standing client of Press Start, we provide ongoing managed IT and cyber security support, helping the practice maintain reliable systems, protect sensitive patient data, and plan confidently for the future.
Fiona McGlashan, Practice Manager at Devonshire House Dental, shares how Press Start supports the practice with managed IT and cyber security.
Services Used
A partnership built on trust and reliability
Over the years, our relationship with Devonshire House Dental has developed into a true partnership. We act as an extension of their internal team, providing responsive support, proactive guidance, and on‑site assistance when required – all delivered around the needs of a working dental practice.
From the smallest problem to the biggest one, they’re there for us all the time. It’s just like having an internal IT department, but not having them in house.”
This approach allows the Devonshire House team to focus fully on patient care, confident that their IT is in safe hands.
Cyber Essentials: supporting security and compliance
Cyber security is a top priority for Devonshire House Dental, particularly when it comes to protecting sensitive patient data and maintaining regulatory confidence. Press Start supported the practice throughout the Cyber Essentials accreditation process, providing guidance from start to finish.
Our team worked closely with Devonshire House Dental to assess their systems, address any gaps, and ensure everything was in place ahead of submission. By carrying out checks and preparation in advance, we helped the practice achieve accreditation smoothly and without unnecessary stress.
The result was not just certification, but reassurance – giving both the practice and its patients confidence that appropriate cyber security controls were in place.
Technology Strategy Meetings (TSMs): planning for the future
In addition to day‑to‑day IT support, Press Start holds quarterly Technology Strategy Meetings (TSMs) with Devonshire House Dental. These meetings are designed to review performance, identify risks, and plan ahead in a structured and practical way.
TSMs have enabled the practice to make informed decisions about technology changes and future investment, avoiding surprises and spreading costs over time. A key example was planning ahead for hardware upgrades in preparation for Windows 11, which was identified well in advance and built into the practice’s financial planning.
Crucially, recommendations made during TSMs are always grounded in real business need, ensuring technology changes deliver genuine value rather than unnecessary disruption.
Supporting long‑term growth
By combining responsive managed IT support, robust cyber security, and forward‑thinking strategic planning, Press Start has become an integral part of Devonshire House Dental’s continued growth.
As the practice evolves, our focus remains on providing clear advice, cost‑effective solutions, and a partnership approach that supports both operational needs and long‑term goals.
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