Cloud Phone System

Modern, advanced, feature rich business phone system for any sized business looking to improve productivity

What is a Cloud Phone System?

Cloud Phone Systems (commonly known as VoIP or Voice over IP) is the future of telephony. With VoIP your business phone system is hosted online giving you the traditional functionality of a conventional office phone system with greater flexibility and access to additional features.

Prepare for the ISDN line switch off in 2025

Openreach is switching off its traditional, line-based telephone network by 2025 and this is being replaced with digital, internet-based voice services. Having a Cloud Phone System now will allow your business to be ready in advance of this change, so it won’t be a last-minute panic.

Click here for the official Openreach statement

Our VoIP Phone System Features

Inclusive calls to UK landlines and mobiles

Work from anywhere with smartphone app

Free Handsets or Cordless Handsets

Advanced call features include voicemail, automatic call routing, hunt group and CLI

Call handling - call waiting, divert, hold, transfer, conference calling

Keep your existing numbers

'One number anywhere' – callers dial one number to reach your desk and mobile phone

Hot desk - Login as your user on other VoIP handsets

Benefits of Cloud Phone Systems

Increased Flexibility

It is quick and easy to scale up or scale down a cloud phone system. You also have the option to easily direct specific phone numbers to specific locations, which offers increased flexibility. For instance, if you are on an important call but are leaving the office, you can transfer that call to your smartphone without ending the call.

Improved Remote Working

As everything takes place over an internet connection, your team can work effortlessly to a high standard wherever they are. Whether it be a handset, mobile, tablet, laptop or PC you can use your preferred device for inbound and outbound calls. As you can still assign business phone numbers to remote workers, it helps your company to maintain its professional credibility.

Extra Features

A cloud phone system also offers a variety of easy to use and access special features like call forwarding, conference calls, caller ID, call blocking and call recording. All great additions that can improve your business operations and the way you communicate with your customers and clients.

No phone system hardware required

No need for hardware switch in your office or paying the hardware maintenance.

Reduced Call Costs

Inclusive calls to 01, 02, 03 landlines and UK mobiles and calls between internal extensions are always free.

Scalable

Add and remove users as needed so you only ever pay for what you need.

Move Your Phone System to the Cloud with Press Start

Press Start offers everything you need to move your phone system to the cloud, with support and assistance even after the move has been completed. No matter what features you need or how many users you want to benefit from it, we can help you.

WHAT BUSINESSES SAY ABOUT US

"Quick to respond and at a convenient time."
"Quick to respond and at a convenient time."
Balmforth Estate Agents
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"Great service as always."
"Great service as always."
Devonshire House Dental Practice
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"Excellent, efficient and friendly service."
"Excellent, efficient and friendly service."
Alvington House Dental Practice
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"Good prompt service with outcome required."
"Good prompt service with outcome required."
Arrowpak
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"Speedy response."
"Speedy response."
Coach Services
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THE NEXT STEPS

Getting started with Press Start’s IT Support Services is easy. See the onboarding process by clicking the relevant tab below.

We take responsibility for all aspects of your IT transition to us. Our 6-step process guarantee’s a smooth transition.

Step 1: Introduction
We will arrange a call with you to formally introduce the onboarding specialist we have assigned to manage the onboarding process.

Step 2: Gather Details
We need few technical details to get started, either from your in-house IT manager or previous IT support company. We can even send it directly to your current IT provider, so you don’t need to.

Step 3: Setup & Technology Audit
Our onboarding engineer will visit your site and install our own monitoring software to allow us to proactively maintain the systems. We will carry out a full system audit of your technology and infrastructure.

Step 4: Identify and Fix
Our Engineers will use our advanced monitoring software installed on your computers & network to start identifying and fixing issues found.

Step 5: Strategy Overview
We will use all the information gathered we create a Strategy Overview document. This is an overview of the technology you are using, our assessment of them and recommendations.

Step 6: Review Meeting
The first review meeting will take place to discuss the Strategy Overview assessment and our findings including our recommendations.

Step 1: Introduction

We will arrange a call with you to formally introduce the onboarding specialist we have assigned to manage the onboarding process.

Step 2: Gather Details

We need a few credentials to get started. We’ll make this easy to provide and help as much as possible.

Step 3: Setup & Technology Audit

Our onboarding engineer will visit your site and install our own monitoring software to allow us to proactively maintain the systems. We will carry out a full system audit of your technology and infrastructure.

Step 4: Identify and Fix

Our Engineers will use our advanced monitoring software installed on your computers & network to start identifying and fixing issues found.

Step 5: Strategy Overview

We will use all the information gathered we create a Strategy Overview document. This is an overview of the technology you are using, our assessment of them and recommendations.

Step 6: Review Meeting

The first review meeting will take place to discuss the Strategy Overview assessment and our findings including our recommendations.

WHY US?

25 years in business

With over 25 years in IT Support, we’ve kept ahead of the curve with technology developments. We can help your business stay ahead of the competition by utilising the latest technology.

15-minute response time guaranteed

IT issues can be stressful that’s why we have built our service to be super-fast. We respond to our client’s requests within 15 minutes 100% of the time; often, even faster!

Easy to switch from your existing IT provider

It is often a concern that when moving IT providers there will be a period of downtime or disruptions but we make the transition smooth and a pain-free experience.

Comprehensive IT services

We can help your business with every area of IT. From VoIP to Cyber-Security, you’ll have one point of contact to keep your business’s technology at the peak of efficiency.

BOOK A FREE DISCOVERY CALL

Book a free discovery call (worth £95+VAT) with our expert IT managers, Justin and Evan, to discuss how your business could benefit from Press Start’s IT Support services.

Exports in IT Support Suffolk