Remote IT Support

Get your IT issues fixed fast

Remote support

Access to quick and easy remote IT Support means you can quickly get your IT issues fixed.

Remote IT support is a standalone service as well as being a component of our Managed IT Support and Co-Managed IT Support services.

Key features

Fast & reliable service team

Network Administration

Proactive Monitoring

Technology Strategy

Benefits of outsourcing your IT

Allows you to focus more on your business, whilst we do what we do best

Unlimited remote support

Fully qualified support desk with 15-minute Response Time SLA.

Security and compliance

Reduced risk through our Security solutions & standards.

24/7 proactive monitoring

Maintaining uptime and preventing issues from occurring.

Experts & experience

25+ Years industry experience at your disposal.

Increased business performance

Delivering IT solutions that drive your business forward.

Documentation and auditability

We will keep your network fully documented, so you don’t have to.

5 Steps of Our Enquiry Process

Stage 1

Discovery Call

Short phone or video call to establish your IT Support requirements and whether or not our services are aligned to the needs of your business.

Stage 2

Onsite Meeting

Onsite meeting to take the opportunity to understand your business more, where we will ask you a few more questions about your setup and establish what your current pain points are.

Stage 3

IT Systems Audit

In some instances we may perform a more in-depth audit of your systems, where some or all of infrastructure is complex, allow us to provide you with the most complete proposal and recommendations.

Stage 4

Quote the Support Plan

Once we understand your business goals and your technology, we will provide a full quote for our IT Support plans.

Stage 5

Onboarding

We have worked hard to make switching you to our IT Support as painless as possible, with minimal disruption to your business. We liaise with your existing provider, so you don’t have to. 

Switching IT Support

Switching IT support couldn’t be easier! 

Getting started with Press Start