IT support Thetford
your Thetford iT company loved by local businesses and organisations
- 27 years in business
- 15-minute response time guaranteed
- Easy to switch from your existing IT provider
- Providing IT support to Thetford businesses
Thetford IT company
Thetford IT services
We are a proactive IT Company in Thetford offering IT solutions to businesses. With comprehensive IT Support, Communications, and Cyber Security, we’ll cover all your technology needs. Whether you choose to fully outsource or complement in-house resources – we provide a completely managed solution from initial advice to supply, implementation and ongoing support.
TRUSTED BY 300+ BUSINESSES SINCE 1996
Thetford IT company
We love working with Thetford businesses up and down the A11 to help them get the most out of technology, save them time and consequently make them more money. If you’re feeling ‘lost in the forest‘ when it comes to your IT, Press Start are here to guide you to making IT work for your business. For the last 25+ years, we’ve provided IT Support for Thetford businesses, ranging from small independent shops on our high street to some of the biggest organisations.
What businesses say about us
- Rated 4.9 stars on Google (based on 37 reviews)
What are the next steps?
Getting started with Press Start’s IT Support Services is easy. See the onboarding process by clicking the relevant tab below.
We take responsibility for all aspects of your IT transition to us. Our 6-step process guarantees a smooth transition.
Our 6-step process guarantees a smooth transition.
- Introduction
We will arrange a call with you to formally introduce the onboarding specialist we have assigned to manage the onboarding process. - Gather Details
We need a few technical details to get started, either from your in-house IT manager or previous IT support company. We can even send it directly to your current IT provider, so you don’t need to. - Setup & Technology Audit
Our onboarding engineer will visit your site and install our own monitoring software to allow us to proactively maintain the systems. We will carry out a full system audit of your technology and infrastructure. - Identify and Fix
Our Engineers will use our advanced monitoring software installed on your computers & network to start identifying and fixing issues found. - Strategy Overview
We will use all the information gathered to create a Strategy Overview document. This is an overview of the technology you are using, our assessment of it and recommendations. - Review Meeting
The first review meeting will take place to discuss the Strategy Overview assessment and our findings, including our recommendations.
If you don’t have an existing IT partner, you’re in the right place. Nearly all businesses benefit from IT support in one way or another, and our team have been helping businesses like yours make the most of their IT for years.
Starting with our 6 step process, we’ll get you set up and thriving.
- Introduction
We will arrange a call with you to formally introduce the onboarding specialist we have assigned to manage the onboarding process. - Gather Details
We need a few credentials to get started. We’ll make this easy to provide and help as much as possible. - Setup & Technology Audit
Our onboarding engineer will visit your site and install our own monitoring software to allow us to proactively maintain the systems. We will carry out a full system audit of your technology and infrastructure. - Identify and Fix
Our Engineers will use our advanced monitoring software installed on your computers & network to start identifying and fixing issues found. - Strategy Overview
We will use all the information gathered we create a Strategy Overview document. This is an overview of the technology you are using, our assessment of them and recommendations. - Review Meeting
The first review meeting will take place to discuss the Strategy Overview assessment and our findings including our recommendations.
Why us?
30 years in business
With over 30 years in IT Support, we’ve kept ahead of the curve with technology developments. We can help your business stay ahead of the competition by utilising the latest technology.
15-minute response time guaranteed
IT issues can be stressful; that’s why we have built our service to be super fast. We respond to our client’s requests within 15 minutes 100% of the time; often, even faster!
It is often a concern that when moving IT providers there will be a period of downtime or disruptions but we make the transition smooth and a pain-free experience.
Comprehensive IT services
We can help your business with every area of IT. From VoIP to Cyber-Security, you’ll have one point of contact to keep your business’s technology at the peak of efficiency.
90-day money-back guarantee
We know that trusting a new IT partner takes time, so we give all new customers a 90-day money-back guarantee. This lets you experience our service with confidence, knowing your investment is protected.
FAQs
We provide IT Support for businesses and organisations in Suffolk, Cambridgeshire, Essex and Norfolk. Take a look at these pages to learn more about how we support businesses in different areas:
Bury St Edmunds
Cambridge
Mildenhall
Newmarket
Thetford
Ely
Sudbury
Brandon
A business IT support company helps improve business efficiency and simplify operations through intelligent technology solutions. IT support companies also provide an ongoing proactive service, security-monitoring services, and updates to ensure that your IT systems are always up-to-date.
Our pricing starts from £175 per month, the pricing is simple and transparent.
Book a free discovery call
Book a free discovery call to discuss how your business could benefit from Press Start’s IT Support services.
