Switching IT Support
Switching IT Support
How we make switching IT Support easy
We take responsibility for all aspects of your IT transition to us. Our 6-step process guarantee’s a smooth transition.
Stage 1
Introduction
We will arrange a call with you to formally introduce the onboarding specialist we have assigned to manage the onboarding process.
Stage 2
Gather Details
We need few technical details to get started, either from your in-house IT manager or previous IT support company. We can even send it directly to your current IT provider, so you don’t need to.
Stage 3
Setup & Technology Audit
Our onboarding engineer will visit your site and install our own monitoring software to allow us to proactively maintain the systems. We will carry out a full system audit of your technology and infrastructure.
Stage 4
Identify and Fix
Our Engineers will use our advanced monitoring software installed on your computers & network to start identifying and fixing issues found.
Stage 5
Strategy Overview
We will use all the information gathered we create a Strategy Overview document. This is an overview of the technology you are using, our assessment of them and recommendations.
Stage 6
Review Meeting
The first review meeting will take place to discuss the Strategy Overview assessment and our findings including our recommendations.
What businesses say about us
- Rated 4.9 stars on Google (based on 37 reviews)
Why us?
30 years in business
With over 30 years in IT Support, we’ve kept ahead of the curve with technology developments. We can help your business stay ahead of the competition by utilising the latest technology.
15-minute response time guaranteed
IT issues can be stressful; that’s why we have built our service to be super fast. We respond to our client’s requests within 15 minutes 100% of the time; often, even faster!
It is often a concern that when moving IT providers there will be a period of downtime or disruptions but we make the transition smooth and a pain-free experience.
Comprehensive IT services
We can help your business with every area of IT. From VoIP to Cyber-Security, you’ll have one point of contact to keep your business’s technology at the peak of efficiency.
90-day money-back guarantee
We know that trusting a new IT partner takes time, so we give all new customers a 90-day money-back guarantee. This lets you experience our service with confidence, knowing your investment is protected.
Book a free discovery call
Book a free discovery call to discuss how your business could benefit from Press Start’s IT Support services.
